Does BrainDesk AI run completely offline?
While local data storage and certain automations run offline to protect your privacy, features like Advanced AI models, web searches, and real-time generation require an active internet connection.
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Help & Support.
Have a question, need technical assistance, or want to report a bug? Reach out to our team or browse our frequently asked questions.
Frequently Asked Questions
How do I access BrainDesk-Ignite?
BrainDesk-Ignite launches automatically with your PC. You can trigger the hands-free voice assistant by saying the wake word "Hey Ignite" or by setting up a custom keyboard shortcut in the settings.
Is my data secure?
Absolutely. We prioritize your privacy through local storage. We ensure there is no external access to your personal files or cookie-based tracking. Your data is processed securely.
Can I generate multiple documents at once?
Yes! With our Batch Command Automation, you can run multiple tasks simultaneously—such as generating a PDF, creating an image, and opening applications—all through a single command.
How do I cancel or manage my subscription?
You can manage your AI Plus subscription directly from the account portal within the BrainDesk AI desktop application, or by signing in on our website.